Bounce Around Tucson, LLC    


520-401-2685  
 
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 Frequently Asked Questions
 

Q: How long is the rental for?
Q: Is Bounce Around Tucson licensed and insured?
 

Q: Who sets up the bounce house?

Q: What time do you deliver and pick-up the bounce house?

Q: How long does it take to set up the bounce house?

Q: Where can the bounce house be set up?

Q: How much room do I need?

Q: Can a bouncer be set up indoors?

Q: What if I want the inflatable setup where there is no electrical outlet, or at least no outlet within 100 feet?

Q: Are the jumping castles cleaned before each use?

Q: Are inflatables safe?

Q: Do you require a deposit?
Q: When do you take payment?
Q: Why can't I pick up the bouncer and/or slide and set it up myself to cut costs?

 

  

 

 

 Q:      How long is the rental for? 
The standard rental time is up to 6 hours with additional cost per hour over the 6 hour period. Over night booking is also available at an additional charge per unit. Overnight bookings will be picked up after noon the next day unless specified on rental agreement 


 Q:    Is Bounce Around Tucson licensed and insured?  

Absolutely.  Bounce Around Tucson, LLC carries a license to do business issued by the City of Tucson.  Additionally, we are licensed by the parks departments of Tucson and Pima County to set up and operate our inflatables at all public parks (where applicable).  

We carry a liability insurance policy to protect you and your guests should injury occur while using our inflatables due to misuse or neglect on part of Bounce Around Tucson.   

Please note: Many inflatable companies in Tucson do not carry liability insurance and the liability is assumed under the home owner for any incidence.


 Q:    Who sets up the bounce house?
We will deliver the bounce house and set it up securely in the location of your choice.  Please visit our website and enter your zip code for any delivery fees that may apply to certain locations.

 Q:    What time do you deliver and pick-up the bounce house?

You decide on the specific rental time and we'll be there anywhere from 30 minutes to 3 hours before that for set up. You do not pay for set up time. Rentals are for jumping time only. We pick-up the unit after the party is over, but please allow up to 3 hours for pick-up. If an exact pick-up time is crucial, just let us know.   Please do not deflate the unit prior to our arrival unless an emergency occurs.  We will need to do a complete inspection prior to packing up.


 Q:    How long does it take to set up the bounce house?

It takes about 25-45 minutes to set up the unit and review the safety guidelines with you.


 Q:    Where can the bounce house be set up?
Many home owners with small yards don’t realize that they can set up behind or in front of their garage. Most units will fit in a standard double driveway. This is assuming that there isn’t a steep incline. The units must be set up on a fairly flat surface, but a slight incline is ok. The area must be free of anything that might puncture or rip the unit such as above ground tree roots, large rocks, etc.


 Q:    How much room do I need?
Approximately a 15' x 15' area should be plenty of room for our 13' x 13' bounce house, a 20’ x 20’ for a combo and 15’ x 36’ for a large slide. The area should be level, free of sharp rocks, sticks, animal waste, debris, etc. Any in ground sprinkler systems should be shut off and not protruding. The unit must be within 80 feet of an outlet. We also ask that you please clean up the area in which the bounce house or slide is to be placed.


 Q:    Can a bouncer be set up indoors?
Yes, our units can be set up inside or outside. You will need to have enough ceiling height (about 20’) to accommodate the inflatable. The bouncer must not be too near hot lights, a/c vents or any fire hazard. Many commercial halls, malls, gyms, etc. will do just fine.


 Q:    What if I want the inflatable setup where there is no electrical outlet, or at least no outlet within 100 feet?

We can setup your bouncer virtually anywhere. We will need to bring a generator in order to power the blower. Keep in mind that there is a $30 charge for generator rental.


 Q:    Are your jumping castles cleaned before every use? 
Yes!   Cleanliness is a HUGE part of safety. We clean our inflatables and all of our equipment (tables, chairs, etc) before every single rental.  We vacuum, spray and wipe/scrub using a high quality cleaner/disinfectant. 


 Q:    Are inflatables safe?
Our inflatables are constructed with children's safety in mind.  They are made of extra strong materials with netting on the sides for safety, as well as extra ventilation. We also have an inflatable safety step, so that children are able to climb into the bounce house by themselves. No lifting of the little ones is usually required. A responsible adult MUST supervise play at all times.   It's imperative to read and adhere to our safety instructions at all time. 


 Q:    Do you require a deposit?
We do not require a deposit for scheduled rentals.  This takes your bounce house out of rotation on your event date and insures no double booking. Should you need to cancel within 2 days of your event date, we will need a 50% deposit  to be applied to a rental on a different date of your choice.  (We cannot insure that your bouncer of choice will be available for your new party date but we will work to accommodate you the best we can.


 Q:    When do you take payment?
You can make full payment by cash, check or credit card - using Square.  Just let us know.  A $50 fee will be imposed on all returned checks.

 Q:    Why can't I pick up the bouncer and/or slide and set it up myself to cut costs?

Safety is our number one concern. Some companies may allow the renter to pick up the inflatable units and set them up themselves but we do not feel that it is a good idea. Our set-up personnel will evaluate the area, use the correct size & type of power cords and make the all-important connections between the blower & inflatable. We also use proper straps and spikes/anchors to secure the inflatable to the ground and clean the inflatable prior to you using it (if we see that additional cleaning is needed). Also, each unit weighs approximately 200 to 600 pounds, so injury to you is also our concern.

 


               Copyright 2012, Bounce Around Tucson, LLC(tm) 520-401-2685